What is the shipping method?

The usual way of shipping will be delivery by express courier service,except for some areas where we offer other options.

What are the delivery periods?

All of our items are fully artisan developed, therefore delivery periods for items which are not in stock will depend on the article itself.

For items already in stock, the delivery period will take from 24h to 72h. to peninsular Spain and the Balearic Islands, and from 2 to 7 days for the rest of Spain and the European Union countries (except when other delivery periods are indicated in any specific item).

How much are the shipping costs?

For countries in the European community and other bordering countries, shipping costs are free

For other destinations, they can be consulted in the Shopping Cart by clicking on "Estimate Shipping Costs".

What do the shipping costs include?

Shipping costs include packaging, transport, insurance and customs clearance at the place of origin.

What do not shipping costs include for the Canary Islands, Ceuta, Melilla and countries which do not belong to the European Union?

For deliveries to the Canary Islands, Ceuta, Melilla and countries which do not belong to the EU, customs clearances charges at destination and other taxes (tariffs) are not included.

It will be persistently tried that the delivery is placed as soon as possible, but the recipient will have to take into account the destination country disposition for the import of the requested items, as Reflejo Metálico has no responsibilities over it. The effects produced by strikes, armed conflicts or other circumstances beyond their control will not be chargeable to Reflejo Metálico. Reflejo Metálico will not be responsible for delays in customs clearance, or if local authorities decide to confiscate any item contained in a shipment. Shipping charges for all exported products are based on the calculated volumetric weight and delivery address.

Can you deliver to PO Boxes?

No. Those orders with PO box delivery addresses will be rejected.

Is there a minimum amount to place an order?

No. We will serve any order you make, whatever the amount is.